Category Archives: imagination

Takeaways–NITLE Seminar: Undergraduates Collaborating in Digital Humanities Research

Yesterday afternoon at 3:00 about 30 Messiah College humanities faculty and undergraduates gathered to listen in on and virtually participate in the NITLE Seminar focusing on Undergraduates Collaborating in Digital Humanities Research.  A number of our faculty and students were tweeting the event, and a Storify version with our contributions can be found here.I am amazed and gratified to have such a showing late on a Friday afternoon.  Students and faculty alike were engaged and interested by the possibilities they saw being pursued in undergraduate programs across the country, and our own conversation afterwards extended for more than a half hour beyond the seminar itself. Although most of us freely admit that we are only at the beginning and feeling our way, there was a broad agreement that undergraduate research and participation in Digital Humanities work was something we needed to keep pushing on.

If you are interested in reviewing the entire seminar, including chat room questions and the like, you can connect through this link.  I had to download webex in order to participate in the seminar, so you may need to do the same, even though the instructions I received said I wouldn’t need to.  My own takeaways from the seminar were as follows:

  • Undergraduates are scholars, not scholars in waiting.  If original scholarship is defined as increasing the fund of human knowledge, discovering and categorizing and interpreting data that helps us better understand human events and artifacts, developing tools that can be employed by other scholars who can explore and confirm or disconfirm or further your findings, these young people are scholars by any definition.
  • Digital Humanities research extends (and, to be sure, modifies) our traditional ways of doing humanities work;  it does not oppose it.  None of these young scholars felt inordinate tensions between their traditional humanities training and their digital humanities research.  A student who reviewed a database of 1000 Russian folks tales extended and modified her understanding arrived at by the close reading of a dozen.  Digital Humanities tools enable closer reading and better contextual understanding of the poet Agha Shahid Ali, rather than pushing students away in to extraneous material.
  • Many or most of these students learned their tools as they went along, within the context of what they were trying to achieve.  I was especially fascinated that a couple of the students had had no exposure to Digital Humanities work prior to their honors projects, and they learned the coding and digital savvy they needed as they went along.  Learning tools within the context of how they are needed seems to make more and more sense to me.  You would not teach a person how to use a hammer simply by giving them a board and nails, at least not if you don’t want them to get bored.  Rather, give them something to build, and show or have them figure out how the hammer and nails will help them get there.

I’m looking forward to the Places We’ll Go.

Distanced and Close Reading in literary study: Metaphors for love

I am old enough now to begin sentences with the phrase “I am old enough…”  Seriously, though, I am old enough now to feel like I have lived through one revolution, into a new orthodoxy, and now the experience of a new revolution in literary studies.  In the ongoing debates I hear about the digital humanities versus whatever other kind of humanities happens to be at hand, I keep having this vertiginous sense of deja vu, as if I’m hearing the same arguments I heard two decades ago, but transformed in to a key just different enough that I can’t tell whether today’s debates are mere variations on a theme or some genuinely new frame of discourse.

The song that I think is remaining the same is the divide between the proponents of what gets called “distanced reading,”  which in some hands is a shorthand for all things digital humanities (if it’s digital, it must be distanced as compared to the human touch of paper, ink, and typewriters–how the industrial period came to be the sign and symbol of all thing human and intimate I am not entirely clear), and close reading which is somehow taken to be THE form of intimate human contact with the text.

This division is exemplified in Stanley Fish’s recent essay on the digital humanities in the New York times, an argument that has the usual whiff of caustic Fishian insight leavened with what I take to be a genuine if wary respect for what he sees in the practices of distanced reading.  Nevertheless, for Fish, it is finally close reading that is genuinely the work of the humane critic devoted to intimacy with the text:

But whatever vision of the digital humanities is proclaimed, it will have little place for the likes of me and for the kind of criticism I practice: a criticism that narrows meaning to the significances designed by an author, a criticism that generalizes from a text as small as half a line, a criticism that insists on the distinction between the true and the false, between what is relevant and what is noise, between what is serious and what is mere play. Nothing ludic in what I do or try to do. I have a lot to answer for.

Ironically, in an earlier period it was Fish and precisely this kind of close reading (as practiced by deconstructionists) that was descried for its lack of seriousness, for the way it removed literature from the realm of human involvement and into the play of mere textuality .  By contrast, the distanced readers in those days imagined themselves as defenders of humanity (or, since humanism was a dirty word, at least the defender of the poor, the downtrodden, the miserable, the huddled masses).  Historicism read widely and broadly in the name of discourse, and proclaimed itself a liberating project, ferreting out the hidden political underbelly in a multitude of texts and considering literary criticism to be an act of responsible justice-seeking over and against the decadent jouissance-seekers of post-structuralism.

A recent blog by Alex Reid takes up this same criticism of what he describes as the Close Reading industry, arguing for the ways digitization can free us from the tyranny of the industrialized close reader:

In the composition classroom, the widgets on the belt are student papers. If computers can read like people it’s because we have trained people to read like computers. The real question we should be asking ourselves is why are we working in this widget factory? And FYC essays are perhaps the best real world instantiation of the widget, the fictional product, produced merely as a generic example of production. They never leave the warehouse, never get shipped to market, and are never used for anything except test runs on the factory floor. 

In an earlier period, it was again the close-readers who were accused of being mechanistic, dry, and scientific as putatively more humanistic readers accused New Critics of an unfeeling scientism in their formalist attitude toward the text, cutting out every human affect in the quest for a serious and scientific study of literature.

I wonder at root, whether this is the controlling metaphor, the key to which all our tunes in literary and cultural studies are played, a quest for the human that is not merely scientific, and yet an unrepressed desire for the authority of the scientist to say things with security, to wear the mantle of authority that our culture apparently only believes a statistical method can endow.

It is probably a mark against my character that I tend to be a both/and pragmatist as a thinker.  I do not buy the notion that distanced reading is inconsequential, or some how less about truth or less serious than the close rhetorical readings that Fish invokes.  At the same time, I am not too given to the euphoric and pugnacious challenges that can sometimes characterize digital humanities responses to the regnant forms of literary criticism.  At their best, Fishian forms of close reading are endowed not simply with acute attention, but with attention that seems to give birth to a form of wisdom that only attentiveness and close examination can provide, the kind of insistent close reading that led Gerard Manley Hopkins to seek the “inscape” of individual instances beyond categories, rather than simply the ways in which individuals fit into the vast landscapes popular in his post-romantic period.

I was reminded of this need to attend to the close properties of the individual use of language again in a recent article on Chaucer in the Chronicle. The writer attends to the detail of Chaucer’s language in a way that seems to reveal something important about the ways in which we are human.

translating Chaucer is like translating any other foreign language: The words are different from one language to the next. And then comes the third category, the most fascinating and the most aggravating because it is the trickiest: the false cognates, words that look like they should mean what they do in Modern English, but don’t. False cognates are especially aggravating, and fascinating when they carry their Middle and Modern English meanings simultaneously. These are exciting moments, when we see, through a kind of linguistic time-lapse photography, Chaucer’s language on its way to becoming our own.

In Middle English, for instance, countrefete means “to counterfeit,” as in “to fake,” but it also has the more flattering meaning of “to imitate.” Corage has not only the Modern English sense of bravery but also, frequently, overtones of sexual energy, desire, or potency. Corage takes its roots from the word coeur, or “heart,” and transplants them slightly southward. The same is true for solas, or “solace.” The “comfort,” “satisfaction,” or “pleasure” it entails is often sexual.

Lust might seem to pose no problem for the modern reader. Yet in the 14th century, the word, spelled as it is today, could mean any kind of desire or pleasure, though around that time it was beginning to carry a sexual connotation, too. And lest it seem as if false cognates always involve sex, take sely, or “silly.” It most often means “blessed” or “innocent,” as well as “pitiful” and “hapless,” but “foolish” was making its way in there, too.

A sentence like “The sely man felte for luste for solas” could mean “The pitiful man felt desire for comfort.” It could just as likely mean: “The foolish man felt lust for sex.” In Chaucer’s hands, it could mean both at once.

Chaucer was fully aware of the slipperiness of language. He delights in it; he makes his artistic capital from it. He is an inveterate punster. The Wife of Bath, for example, repeatedly puns on the word queynte (eventually the Modern English “quaint”). In the 14th century, the word means not only “curious” or “fascinating” but also the curious part of her female anatomy that most fascinates her five husbands. What’s more, the slipperiness of language gives Chaucer the tools to form his famous irony and ambiguity. If the way-too-pretty Prioress is “nat undergrowe” (“not undergrown”), how big is she?

(via Instapaper)

 These kinds of particularities of language are the worthy objects of our attention as literary scholars.  At the same time,  I do not think we need say that distanced reading plays no role in our understanding of such peculiarities.  A Chaucer project on the order of the Homer Multi-text, might actually deepen and multiply our understanding of Chaucer’s slipperiness and originality.  At the same time, vast database-driven analyses of every text written within a hundred years of Chaucer might allow us to discover the kinds of linguistic sources he was drawing on and manipulating anew for his own purposes, they might show us new creativities we had not imagined, or they might show us things we had taken to be unique were fairly common stock and trade.
These kinds of knowledges could not be derived from a contest between methods, but only from a reading marked by attentiveness, skill and desire, one willing to draw on any resource to understand what one wishes to know, which used to be a metaphor for love.

Pilgrimage to the Mountaintop in Search of CEOs

One sign of the crisis of confidence in the humanities is that we keep feeling compelled to trot out CEOs to make our case for us.  It’s a little like the way we cited Freud in graduate school even if we believed the emperor had no clothes, just because we knew our professors believed he did.  And so, while we’d like to be citing John Henry Newman on the Idea of a Christian University or Socrates on the tragedy of an unexamined life, we look to the world of business for hopeful confirmation.  This is the way of both presidents and preachers, so why not professors.

I’m not too proud to play that game, so I note this recent essay from Jason Trennert in Forbes, reminding us again that there are lessons important to the boardroom that are learned best in history books and not in business seminars.

I was fortunate enough to attend great schools, earning both a bachelor’s degree in economics and an MBA, and I’ve wondered more times than I care to admit in the last few years whether I learned a damn thing.

After considerable thought, I’ve come to the conclusion that the broader, more liberal arts- oriented courses I took in my undergraduate years did far more to help me to adapt to what was deemed to be “economically unprecedented” than the more technical lessons I learned in business school. Not once in the last three years did I feel compelled to develop more complex mathematical models to help me discern what was happening.

This was due, at least in part, to an almost immediate revelation that it was these same models that sowed the seeds of the financial collapse in the first place. The financial crisis didn’t prompt me to do more math but to read quite a bit more history.

Is Twitter the future of fiction? Micro-prose in an age of ADD

As I’ve mentioned, I’ve been struck by Alex Juhasz’s pronouncement at the Re:Humanities conference that we must learn what it means to write for an audience that is permanently distracted.  In response, I put up a Facebook post: “We need a rhetoric of the caption. A hermeneutic of the aphorism. Haiku as argument.”  My Provost at Messiah College–known for thorough and intricate argument–left a comment “I’m Doomed.”

Perhaps we all are, those of us who are more Faulkneresque than Carveresque in our stylistic leanings.  This latest from GalleyCat:

R.L. Stine, the author of the popular Goosebumps horror series for kids, gave his nearly 49,000 Twitter followers another free story this afternoon.To celebrate Friday the 13th, the novelist tweeted a mini-horror story called “The Brave One.” We’ve collected the posts below for your reading pleasure.

via R.L. Stine Publishes ‘The Brave Kid’ Horror Story on Twitter – GalleyCat.

Ok, I know it’s a silly reach to put Stine and Faulkner in the same paragraph, and to be honest I found Stine’s story trite.  On the other hand, I do think it’s obvious we’re  now in an age wherein shorter prose with bigger impact may be the necessity.  Flash fiction is growing, and we can witness the immense popularity of NPR’s three minute fiction contest.  These forms of fiction, of writing in general speak to the necessities of an art of the moment, rather than the art of immersion.  Literature, and prose in general, is ALWAYS responsive to material and cultural forms of its own moment, and I think prose that is short and explosive, or prose that pierces beneath the surface of the readers psyche in a moment only to spread and eat its way into the unconscious when the moment of reading is long forgotten, is mostly likely the prose that is the order of the day.

BUT…Stine certainly doesn’t do it for me.  I don’t know a lot about Twitter fiction.  Is there any really good stuff out there on twitter–as opposed to flash fiction written in a standard format which I know more about? Or is it all carney-style self-promotion or unrealized theory at the moment?

[And what, I wonder, does this mean for the future of academic prose as well?  I’m a late comer to Twitter myself, but I’ve been a little fascinated with the academic discourse that can occur, but more on that some other time.]

What College Should Be: Andrew Delbanco’s Errand in to the Wilderness

I finished up Andrew Delbanco’s College:  What it Was, Is, and Should Be last night, swiping to the last location on my Kindle app just as I was finishing up my nightly effort to subdue the flesh on an exercise bike at the Y.  As you know, I’ve blogged a bit about about Delbanco and his investigations of college life a couple of times recently,  here, and here, and here.  Last one, I promise, but since I have actually finished the book I thought I ought to at least make a couple of summary comments.

First,  Delbanco is very good on analyzing and representing the ideal values of the college education as it existed in the past.  Especially, Delbano points out that our current discursive emphasis on an education for jobs–a rhetorical and imaginative virus that affects our president and our Tea Partiers alike–is a new phenomenon.  Or rather, what is new is that a concern with jobs and economic well-being was always leavened by and even tertiary to other values.  Colleges existed to create and shape a certain kind of person, not a certain kind of employee, and so their function was essentially moral and ethical.  Colleges further existed to create public servants, not individual entrepreneurs, people whose goals was fundamentally the service of the public good rather than pursuit of private enterprise.

For Delbanco, these emphases within College life have been all but excised , at least in the rhetoric of their public rationale.  I think he’s right about this in large degree.  My own experience at such colleges gives me some hope that all is not lost:  Messiah College where I work defines its mission as educating men and women toward maturity of intellect character and Christian faith for lives of service, leadership and reconciliation in church and society.  That is the robust language of human transformation and public service that Delbanco eulogizes, and I think by and large we put our money where our mouth in our programming.  At the same time, here as everywhere, prospective students and their parents often choose between us and other colleges on the basis of what they learn from our career center, and students have certainly been choosing majors primarily on the basis of their perceived job prospects rather than on the perception that college life is about the kinds of transformation that can occur.  It is much the same at most faith based institutions that I know of, and Delbanco does a good job of showing how the rhetoric of economic gain rather than public service or  personal transformation has come to dominate even our elite national liberal arts institutions.

Secondly, I think Delbanco does a good job of showing how the actual life of institutions–as opposed to their rhetoric–has never been one of realized pastoral ideals.  In relation to the conflict between the quest for economic gain and the search for personal transformation, Delbanco points out that this has been a long standing conflict in American higher education.

One way of coming at this question was suggested around a century ago by Max Weber, who, not long before Sinclair Lewis invented “Winnemac,” proposed a distinction between two “polar opposites of types of education.” The types he had in mind correspond closely to the terms “college” and “university” as I have been using them. The first, associated with religion, is “to aid the novice to acquire a ‘new soul’  .  .  .   and hence, to be reborn.” The second, associated with the bureaucratic structures of modern life, is to impart the kind of “specialized expert training” required for “administrative purposes— in the organization of public authorities, business offices, workshops, scientific or industrial laboratories,” as well as “disciplined armies.” 1 Many other serviceable terms could be substituted for Weber’s— knowledge versus skill; inspiration versus discipline; insight versus information; learning for its own sake versus learning for the sake of utility— but whatever terms we prefer, a good educational institution strives for both. “The two types do not stand opposed,” as Weber put it, “with no connections or transitions between them.” They coexist— or at least they should— in a dynamic relation.

Delbanco, Andrew (2012-03-22). College: What it Was, Is, and Should Be (Kindle Locations 1635-1645). Princeton University Press. Kindle Edition.

This particular passage encouraged me to some degree, if only because I feel this tension continuously as a dean of Humanities at a small school.  We are constantly asked to justify ourselves on the basis of the jobs or the security that we can provide and there seems to be no real room anymore for talking about the kinds of dramatic intellectual and moral transformation that occurs with some regularity as a student engages the great philosophical, literary, religious, and historical texts of the past, how much they have done for me in helping me overcome my own prejudices and ill-considered judgements, how they have helped to make me a better person than I would have been without them.  On the other hand, while I think the language of economic self-interest is ascendant and at the moment tipping the scales against the balance that Weber thought important, it is good to know that the tension between these tendencies has always been there, and that purity on either end would probably be unhealthy.  My own college defines itself as a college of the liberal and applied arts and sciences, building that tension in to its self-definition.  Where and how to find that balance is always the question.

I came away in the end being uncertain whether Delbanco’s book actually helped me answer this last question.  Delbanco’s book is best in answering the question of what college was.  As he gets in to an analysis of what college is he is better at showing anecdotally the kinds of things that are happening than providing and analysis of the massive social forces that have brought us to this point.  When it gets to the question of what college should be, I don’t think Delbanco provides a satisfactory answer.  Its clear that he believes we have lost the ethical and public service imperatives of an earlier rhetoric, however imperfectly those ideals were realized.  And to that degree it seems clear that he thinks we ought to return to those ideals.  However, there is no real road map forward , no real plan for how to achieve the values he desires, other than a few random allusions toward things like humanities programs that serve prison populations, or college policies that emphasize degree completion for the common person.  He calls for more collaboration with secondary schools.  All things I too would applaud or call for.

These are laudable instances, but hardly a plan for the kinds of problems that are facing institutions or facing the system of higher education as it exists in the present.  I felt in the end that Delbanco was more than a little like the Puritans whose educational ideals he admires.  The Puritans called for an errand in to the wilderness, but mostly clung pretty close to the coast, seeing the wilderness as dangerous and forbidding.  For Delbanco, the world of higher education is such a wilderness, a place roaring and full of devils, a place for the lost.  I didn’t see a plan here for emptying the forest of its demons, or sufficient directions for how and where to clear a path in the underbrush.

Is the decline of the Humanities responsible for Wall Street Corruption?

Andrew Delbanco’s view in a recent Huffington Post essay is “Yes”, at least to some indeterminate degree, though I admit that the title of his post “A Modest Proposal” gave me some pause given its Swiftian connotations:

What I do know is that at the elite universities from which investment firms such as Goldman Sachs recruit much of their talent, most students are no longer seeking a broad liberal education. They want, above all, marketable skills in growth fields such as information technology. They study science, where the intellectual action is. They sign up for economics and business majors as avenues to the kind of lucrative career Mr. Smith enjoyed. Much is to be gained from these choices, for both individuals and society. But something is also at risk. Students are losing a sense of how human beings grappled in the past with moral issues that challenge us in the present and will persist into the future. This is the shrinking province of what we call “the humanities.”

For the past twenty years, the percentage of students choosing to major in the humanities — in literature, philosophy, history, and the arts — has been declining at virtually all elite universities. This means, for instance, that fewer students encounter the concept of honor in Homer’s Iliad, or Kant’s idea of the “categorical imperative” — the principle that Mr. Smith thinks is out of favor at Goldman: that we must treat other people as ends in themselves rather than as means to our own satisfaction. Mr. Smith was careful to say that he was not aware of anything illegal going on. But few students these days read Herman Melville’s great novella, Billy Budd, about the difficult distinction between law and justice.

Correlation is not cause, and it’s impossible to prove a causal relation between what students study in college and how they behave in their post-college lives. But many of us who still teach the humanities believe that a liberal education can strengthen one’s sense of solidarity with other human beings — a prerequisite for living generously toward others. One of the striking discoveries to be gained from an education that includes some knowledge of the past is that certain fundamental questions persist over time and require every generation to answer them for itself.

via Andrew Delbanco: A Modest Proposal.

This is consonant with Delbanco’s thesis–expressed in his book College:  What it Was, Is, and Should Be–that education in college used to be about the education of the whole person but has gradually been emptied of the moral content of its originally religious more broadly civic vision, and the preprofessional and pecuniary imagination has become the dominant if not the sole rationale for pursuing an education. I am viscerally attracted to this kind of argument, so I offer a little critique rather than cheerleading.  First, while I do think its the case that an education firmly rooted in the humanities can provide for the kinds of deep moral reflection that forestalls a purely instrumentalist view of our fellow citizens–or should I say consumers–it’s also very evidently the case that people with a deep commitment to the arts and humanities descend into moral corruption as easily as anyone else.  The deeply felt anti-semitism of the dominant modernists would be one example, and the genteel and not so genteel racism of the Southern Agrarians would be another.  When Adorno said that there was no poetry after Auschwitz, he was only partly suggesting that the crimes of the 20th century were beyond the redemption of literature;  he also meant more broadly that the dream that literature and culture could save us was itself a symptom of our illness, not a solution to it.  Delbanco might be too subject to this particular dream, I think.

Secondly, I think that this analysis runs close to blaming college students for not majoring in or studying more in the humanities and is a little bit akin to blaming the victim–these young people have inherited the world we’ve given them, and we would do well to look at ourselves in the mirror and ask what kind of culture we’ve put in place that would make the frantic pursuit of economic gain in the putative name of economic security a sine qua non in the moral and imaginative lives of our children.

That having been said.  Yes, I do think the world–including the world of Wall Street–would be better if students took the time to read Billy Budd or Beloved, wedging it in somewhere between the work study jobs, appointments with debt counselors, and multiple extracurriculars and leadership conferences that are now a prerequisite for a job after college.

What is the future of the book?–Anthony Grafton’s Keynote lecture at Messiah College

This past February we had the privilege of hearing from Dr. Anthony Grafton from Princeton University at our Humanities Symposium at Messiah College.  Grafton is a formidable scholar and intellect, and a generous soul, a too rare combination.  The following video is his keynote lecture for the Symposium.  Grafton’s instincts are conservative, readily admitting his undying love for the codex and its manifold cultural institutions (libraries, used bookstores, even Barnes and Nobles).  At the same time, he is under no illusions that the future of the book lies elsewhere.  His lecture looks at what is threatened, what should be valued and protected from the fast, but also what might be a potential for the future of the book, and what values we should bring to bear to shape the book, which is, after all, a human institution.

Many thanks to Derick Esch, my work study student, for his work in filming and producing this video.  Other videos from the symposium can be found at the same vimeo page.

Dr. Anthony Grafton: 2012 Humanities Symposium Keynote Address from Messiah Humanities on Vimeo.

Andrew Delbanco–What are the virtues of a college education?

I’ve begun reading Andrew Delbanco’s latest book, College, What It Was, Is, and Should Be, impressed by an essay in the Chronicle Review derived from the book.  I’ve only made my way through the first chapter, but there are a several things to note immediately.

First, Delbanco dances a little bit with question of what college was. He  shows how all of our current debates and lamentations about college life–students are too often debauched, professors teach too little and too poorly, and the college curriculum isn’t focused well enough on getting students jobs–are all of very long-standing, common to our public discourse as equally in 1776 as in 1976 and on to today.  At the same time he shows how in some very real ways colleges have already abandoned and are ever more quickly fleeing from ideals that they once embodied, however imperfectly.

For Delbanco, the genius of college–as opposed to the professionally oriented university–is primarily to be found in an ethical imperative rather than an economic motive.  It’s main value is to establish a kind of personhood that is necessary for citizenship.  It’s qualities include the following:

1. A skeptical discontent with the present, informed by a sense of the past.

2. The ability to make connections among seemingly disparate phenomena.

3. Appreciation of the natural world, enhanced by knowledge of science and the arts.

4. A willingness to imagine experience from perspectives other than one’s own.

5. A sense of ethical responsibility.

These habits of thought and feeling are hard to attain and harder to sustain. They cannot be derived from exclusive study of the humanities, the natural sciences, or the social sciences, and they cannot be fully developed solely by academic study, no matter how well “distributed” or “rounded.” It is absurd to imagine them as commodities to be purchased by and delivered to student consumers. Ultimately they make themselves known not in grades or examinations but in the way we live our lives.

Delbanco, Andrew (2012-03-22). College: What it Was, Is, and Should Be (Kindle Locations 138-148). Princeton University Press. Kindle Edition.

For Delbanco, these qualities are essential to the functioning of a healthy democracy.  He puts this most succinctly and eloquently, I thought, in his adaptation for the Chronicle Review, referencing Matthew Arnold and saying, “Knowledge of the past, in other words, helps citizens develop the capacity to think critically about the present–an indispensable attribute of a healthy democracy.”  Amen and a mane.

The problem, and Delbanco is, of course, aware of it, is that what college is, and is fast exclusively becoming, is a commodity that is purchased by and delivered to student customers.  The economic metaphors for college life are triumphant, and no more clearly so than in our discourse about whether a college education is “worth it.”  The question of whether a college education is “worth it” is posed and answered these days in almost exclusively monetary terms.  How much does it cost, and how much will you get for the investment?

Over and against this rather ruthless bottom line, Delbanco’s descriptions seem noble, but I’m a little afraid that it is so much tilting at windmills (I reserve judgement until I’ve actually finished the book).  Only today I was discussing these matters with several of my faculty who are going to be attending the conference at Wake Forest, Rethinking Success:  From the liberal arts to careers in the 21st century.  Our career development director described to me parents who come to her asking for job statistics for their children as they chose between our small Christian college and other more well-known universities.  The fundamental decisions are not related so much to the the quality of education we could provide, not the kind of transformative potential that her child might realize in an environment at Messiah College devoted to the development and integration of an intellectual, spiritual and ethical life, but whether in fact our graduates get jobs as readily and whether those jobs pay as much as her child’s other options.  The difficulty for a College less well known than the Ivies Delbanco focuses on, is to find a rhetoric and an educational program that holds up the flame of the education Delbanco imagines, while also speaking frankly and less idealistically to the ways in which that education can pay off in material ways.

It’s not that these are poor questions for parents to be asking;  its just that these questions are unrelated to the kinds of things Delbanco is saying College is for and that many of us have believed that it is for.  Delbanco, of course, is trying to intervene in useful way to alter the national discourse about what college ought to be about.  Without a shift in that discourse, its impossible to imagine College being for what Delbanco says it should be for, except somewhere in the hidden and secret recesses of the academic heart.

What could our educational system learn from Wegmans?

Higher education in general has been almost inveterately averse to the idea that they should take a cue or two from the world of business, seeing our own ideals of educational transformation as going well beyond the utilitarian emphases of the for-profit world and its emphases on the bottom-line.  I think this wariness is warranted, and my own sense is that education in the United States on both the secondary and tertiary levels is being severely damaged by an over-emphasis on pre-professionalism at the expense of comprehensive intellectual and imaginative development.

Nevertheless, I think our wariness of big business suffers from the abstraction of the singular noun.  “Business” is not one thing, but many things, and businesses in the plural can be quite unique and plural in their approach to their own markets, blending bottom-line success with larger cultural and social goals within the culture of their companies and beyond.  Especially, it seems to me, higher education could learn something from the way some businesses have sought to place a premium on higher levels of more informed service as well as the effort to provide higher quality products that in some ways create the need and desire that is necessary for their markets to work, rather than depending on discerning whatever it is we think that people want or markets want or governments want.

I’ve been running across several articles recently along the lines of this one concerning Wegmans:

“Our employees are our number one asset, period,” said Kevin Stickles, the company’s vice-president for human resources. “The first question you ask is: ‘Is this the best thing for the employee?’ That’s a totally different model.”

Yet the company is profitable. Its prices are low. And it is lauded for exemplary customer service.

“When you think about employees first, the bottom line is better,” Stickles argued. “We want our employees to extend the brand to our customers.”

The Wegmans model is simple. A happy, knowledgeable and superbly trained employee creates a better experience for customers. Extraordinary service builds tremendous loyalty.

In a slightly different vein, I think Apple’s attention to providing the highest quality services to customers has paid off as well:

Part of the problem facing the non-Apples of the world is historical baggage. Big phone makers, such as HTC and Samsung, were never computing experts. As for PC makers, in the 1980s and 1990s, when Intel and Microsoft ruled, they had little choice but to focus on cutting costs to eke out a profit after paying the bill for those Pentium chips and Windows licenses.

Kerry Chrapliwy, a former executive in HP’s PC group, says that if a product did not turn into a blockbuster overnight at HP or Dell, it was often killed. “We were always fighting the philosophy at HP of, ‘How do I get this product to market at the lowest possible cost to the highest volume of people?’ There was not enough focus on delivering the right experience to people.”

Apple, by contrast, “had a worldview that said, ‘We’ll suck it up for three or four years and make it happen,’ ” said Roger McNamee, a co-founder of technology investment firm Elevation Partners.

I think both of these are examples of businesses that have succeeded in significant part because they worked in ways that were counter to the tendency in “business” to cut first and ask questions later–whether the cuts came in the benefits of employees, cutting employees, or cutting in to the quality of life of employees (by, say, attempting to deliver more services at the same price by stacking more work in to the lives of existing employees), or by cutting the quality or quantity of services delivered.  The brand of Wegmans and Apple alike is such that it has generated tremendous customer  appreciation and loyalty even when and if people have to pay more for those services and those products.

Our educational system is a different animal, to be sure.  Yet I still wonder whether the assault on secondary teachers and on faculty that is so pervasive in our political culture is really a prescription for educational success.  What if, in fact, we created an environment in which higher levels of performance by teachers was the result of educational environments that placed investment in teachers as job one, and investment in unique and creative educational product (rather than the production of students able to perform on standardized tests) as job one A?

And what would be the trade-off required of teachers or professors in creating that environment?  What if the price were something like loyalty to an institution and its mission and its immediate students rather than the more abstract loyalty that one has to one’s discipline or intellectual interests?

Teaching (to the) Tests

I was a little appalled to find out last week that my son is spending multiple days taking PSSA standardized tests in his school, a ritual that he shrugs his shoulders and rolls his eyes at, a teenager’s damning assessment that says wordlessly that this-is-just-one-more-stupid-thing-adults-make-me-do-for-my-own-good.

Teenage boys are notoriously bored with school and sneer at book-learning.  Think Huckleberry Finn as only one great American example.  So I think my son’s attitude about school is not particularly new.  But whereas Twain’s hero, in a great romantic tradition, saw books themselves as corrupt and the learning they provided as a corrupter of virtuous instincts, nothing is further from the truth for  my son.  He reads ravenously, much more than I did at his age, which is saying quite a bit.  And the level and range of his interests astonish me, from jazz poetry and history, to hindu mysticism, to the thickest of contemporary literary novels like Delillo’s Mao II and David Foster Wallace’s Infinite Jest.  When he bought Wallace’s Infinite Jest he was nearly giddy with delight.  “It’s like a giant two-fisted hamburger” he said laughing, holding it up to his open mouth. “Something you can eat up.”  This same boy who sees learning as a feast when left to the devices of books and their authors and his own imagination, seems to experience school as an emotional and intellectual Waste Land, a place he finds dull and dulling.

I can’t blame his teachers.  They are talented and caring.  But I can’t help wondering with a chorus of others, whether something has gone badly wrong with our approaches to schooling, approaches that trap teachers as surely as they enervate students, or at least many male students.

I tend to agree with this blog from Diane Ravitch, who I find to be one of our most interesting commentators on education, if only because she has become so unpredictable and yet so incisive in her analyses. From the NYRB, “Flunking Arne Duncan”

Will Duncan’s policies improve public education?

No. Under pressure to teach to tests—which assess only English and math skills—many districts are reducing the time available for teaching the arts, history, civics, foreign languages, physical education, and other non-tested subjects. (Other districts are spending scarce dollars to create new tests for the arts, physical education, and those other subjects so they can evaluate all their teachers, not just those who teach reading and mathematics.) Reducing the time available for the arts, history, and other subjects will not improve education. Putting more time and money into testing reduces the time and money available for instruction. None of this promotes good education. None of this supports love of learning or good character or any other ideals for education. Such a mechanistic, anti-intellectual approach would not be tolerated for President Obama’s children, who attend an excellent private school. It should not be tolerated for the nation’s children, 90 percent of whom attend public schools. Grade: F.

Of course, I care about this for my son, and I am thankful to God that he is getting through his high school education before the ax has cleaved away programs in the arts and diminished offering in other areas.  But I also care about this as an educator and administrator in a college.  In the first place, it is impossible to imagine that we will have students who are effective writers if they have no historical sense, no understanding of the arts, less exposure to the civic virtues, and fewer opportunities to read and think in languages other than their own.  It is impossible to imagine that such students–even scoring better on a writing or a math exam–are better prepared for college than students from a generation ago, before we started worrying about their being left behind.  It is impossible to imagine that we are getting a better student simply because they can do a math problem successfully when they have never had to struggle to draw a picture or understand a symphony or reach in to the past to engage the worlds of the ancients before them.
If this is the education we are giving them, we are producing neither saints or scholars.  We may be producing a generation of students (perhaps boys especially) who are bored mindless and who will look for their learning in more likely places, like the cover of a book for which no one will think to devise a test.