Category Archives: careers

Accessing the Rethinking Success Conference

Wake Forest has done an exceptional job, I think, of creating this conference as a resource for the academic community at large. The goings-on of the conference can be accessed in realtime through Twitter at #rethinkingsuccess, which they are using as a Storify version of the conference.  (John Fea and I are cited several times, so happy to contribute to the view of what going on).  But they are also doing a good job of getting the word out in other ways.

Andy Chan from Wake Forest is compiling a record of the conference at his blog, and there you can access video interviews with the main speakers as well as summaries of the sessions.

There’s also been some good press, with an Inside Higher Ed report this morning.

Finally, Wake has provided a great resource page that examines these issues through linked articles and essays–a bibliography of the main issues according to the topic.

Kudos to Wake for providing a great service to the academic community.

Are Career Development Officers and Liberal Arts Professors Ships passing in the night?

The first day of the Rethinking Success conference was highly informative and stimulating, but also weirdly disjunctive in certain respects.  This was best represented in the two afternoon sessions.  The first focused on historical perspectives on liberal arts and careers and featured scholars from the liberal arts, Andrew Delbanco (Columbia) and Stan Katz (Princeton).  The second session, focused on Employment and Market issues featuring three panelists concerned primarily with different issues associated with careers and college–Philip Gardner (Collegiate Employment Research institute, Michigan State), Debra Humphreys (AACU), and Mark Zandi (Moody’s Analytics and Economy.com).

Independently these were two very good sessions.  Together I think they embodied a problem rather than elucidating it.

That is all the panelists were passionate about students, concerned about college and its roles in students’ lives, and convinced that we needed to do something different.  However, it was as if the two panels were speaking different languages or talking past one another.  The format of the sessions, which was tightly controlled and didnt really invite cross panel reflections or responses, contributed to this sense I had that we do not really yet have a common language to talk about the liberal arts and careers.  What we really have is two different groups talking about the same thing in the same place, but not really talking in a way that was informed by the other’s concerns.

In the first session Delbanco and Katz raised the traditional defenses of the liberal arts that one could expect of those steeped in and defending that tradition.  By contrast the market trends folk were emphatic about the primacy of career considerations in pursuing your college education. A few of my tweeted notes and paraphrases suggests the contrast:

  • From Andrew Delbanco:  Education is in essence, an effort to resist death, to preserve knowledge and pass it on to our children.
  • From one of the second panelists:  We need to be relying on venture capitalists who can see 5 or 10 years in to the future to predict the kinds of skills and emphases we need to be giving students in their education.
  • From Mark Zandi:  The dollar value of higher education has declined even as the cost of higher education has skyrocketed
  • From Andrew Delbanco:  We’re not providing students the time to reflect, the time for contemplation to reflect on who you are
  • From Philip Gardner:  Internships are the most important thing students do in college.

It’s not that there’s anything specifically wrong with any of these proclamations;  it’s just the these folks aren’t really in conversation with each other and it seems to me that they don’t yet have a language where they can converse.

There was one point of commonality on which everyone seemed to agree, even in their different languages, and that was on the need for breadth and depth, that it is not enough to train narrowly for a specific field but that the creativity and innovation that would be required for successful career paths in the future required a combinations of the two.

  • From Stan Katz:  Provincialism is narrow specialization. Liberal arts creates generalists capable of engaging the larger world.
  • From Gardner:  In this day and age you must either be a liberally educated technical student, or a technically savvy liberal arts student, there is no middle ground.
  • Gardner: Innovation comes from thinking broadly, between functions rather than only in your particular role
  • Humphreys–Narrow Learning is not enough. It’s not a choice between tech ed and big issue ed. We must have both.

I thought the second panel was a little better on this than the representatives of the liberal arts, perhaps because the broad and deep model is still somewhat embodied in systems of general education that rely–in however wan and half-hearted a way in many professional and technical programs in university settings–on a liberal arts ethos.  Ironically, this problem is harder for the denizens of the liberal arts because we have to think through the question of what it might mean for our “deep education” in a liberal arts discipline to be come more deeply connected to the workplace.  What would it mean to develop a technically savvy graduate of a liberal arts program.  One solution would be to reimagine  the general education programs we have so that they had higher components of technological learning–and I think that’s something to consider.  Another possibility would be to think about how to transform our majors so that they insist on higher levels of technological competence as that is appropriate to our changing fields, as well as deeper levels of engagement with the translation and transition of skills from the academy to the marketplace.

And I think that’s something to consider as well.

Rethinking Success: Liberal Arts and Careers for the 21st century

I’ve just arrived in Wake Forest NC for the Rethinking Success Conference where we’re planning on thinking about liberal arts and careers.  This has been a particular area that I’ve put some emphasis on in the past couple of years since becoming dean, believing we need to do a much better job of articulating the connections, but also forging connections, not just articulating.  In our areas in the humanities at Messiah College,  I’ve asked faculty and departments to craft more comprehensive career development plans connected to the curriculum, to focus on advising for life after college, to connect more intentionally with our Career Center, and to do a better job of highlighting the variety of successes that our humanities majors have had in the world of work and other areas of endeavor in their lives after college.  I’m looking forward to this conference to see what we’ve done well and what we could do better.  Attendees are from a wide variety of institutions–though a particularly heavy dose of national liberal arts colleges and Ivies–and Messiah is one of two institutions I saw associated with the CCCU, so maybe our particular orientation as a faith-based institution can bring something useful to the conversation.

I admit there’s a part of me that can be a little leery about these kinds of conversations.  On the one hand, I think a lot of time humanities scholars and administrators  get together and cheerlead, preaching to the choir about how badly our disciplines are needed, without really thinking through material and discursive needs of our various audiences.  This conference doesn’t look like it will do that, but it does strike me that “Rethinking Success” could mean many different things.

On the one hand, “Rethinking Success” could be a wagging finger in the face of the body politic, or, since I’m not so certain that we have a body politic in this country anymore, maybe we should call it the body economicus.  That is, talking about Rethinking Success in humanistic circles often devolves in to discussion about how the culture at large needs to rethink success, and we in the humanities are just the people who are there to help them do it.  Give up your pecuniary interests, we say, and learn how to be civic minded by majoring in the liberal arts. So we take it as our job to shame the commercialization of the culture at large in the hopes that it will have a heartfelt conversion and find their way back to philosophy, theology, history, and literature–in other words, the way to rethink success is to encourage everyone else to change their habits so that we can do what we’ve always done and be …..more successful at it.

I actually don’t completely disagree with that notion.  As I’ve noted in my sometimes mixed reviews of Andrew Delbanco’s recent book,  I really do think there is a lot to be said for recapturing a better notion of the civic orientation and the transformative character of learning that has typically characterized learning in liberal arts colleges.  In other words, understanding that life and learning is more than instrumental is the bailiwick of the liberal arts, and that involves people rethinking what success means in life.

I remember an undergraduate class I had as a freshman wherein I was asked to list my life goals.  I indicated I wanted to own a house on a lake and a boat.  My professor rather drily noted in the margins, “You may want to rethink this.”  Indeed, and my liberal arts education did in fact work the kind of transforming power that Delbanco talks about by reorienting my thinking about what was really important in life.  (On the other hand, I still wouldn’t mind owning a house on a lake and a boat, I just don’t’ define that as a life’s goal and purpose).

Nevertheless, I think that “Rethinking Success” can’t be focused outwardly alone for those of us who are in the liberal art and in the humanities especially.  We need to do some self-examination for how and why the humanities may need to change what it is doing in the world today, rather than taking on the role of the embattled chosen remnant of some lost educational utopia.  Especially, I think that we need to think carefully about how much our undergraduate education is focused on reproducing people just like us.  That is, we imagine success in our areas as producing future holders of doctorates and professors in colleges and universities across the country.  The sign of a “successful” program is the production of such future professors.  Bunk.  We need to recognize that success in our areas has to mean the production of thoughtful and informed persons who go on to become bankers;  we need to value students and programs that prepare secondary teachers as much or more than we value programs that produce PhD candidates;  we need to prepare and applaud students who make their way into the many different horizons of the world, not simply those who make their way in to our world as future professors, a form of narcissistic projection if there ever was one.  And we need to think about how our curricula prepare students for these horizons.  I’ve suggested to others many times in the past that in the humanities we tend to do a great job of broadening students horizons, but we need to do a much better job of showing them how to forge pathways in to those horizons.  Facilitating students pathway in to a vocation or a career is not something extraneous to our educational purpose.  In most ways it is central to our purpose and we have forgotten or ignored that.

I’m hoping this conference will help me and my colleagues here how to think through that issue.

If you’re interested in following along with the conference, I know there’s a twitter hashtag #rethinkingsuccess.  I’ll be blogging about the conference sporadically at this site, and I know my colleague John Fea intends to do so as well.  Your thoughts and comments are appreciated.

Literacy in the Digital Humanities: Or, a clueless “noob” in digital academe

Today my faculty group focused on the Digital Humanities here at Messiah College had a great session with Ryan Cordell from St. Norbert’s College.  Ryan blogs regularly for ProfHacker at the Chronicle of Higher Education, and holds down the Digital Humanities fort (or perhaps leads the insurgency) at St. Norbert’s.  He’s also especially done some work advising liberal arts colleges on projects in the Digital Humanities, so I thought he’d be a good choice for consulting.  I’m happy with the choice:  Ryan was practical and down-to-earth, while also pointing to really challenging and exciting places we could take some of our nascent ideas.  I think we came away with some good possibilities for next steps that will lead to some concrete action in the next year.  I highly recommend Ryan if your looking for a consultant for starting or managing digital humanities projects in a smaller school setting.

Earlier in the day I had had the good luck to look in on a massive twitter debate that was, unbeknownst to the participants, about or at least precipitated by me and a brief conversation I’d had with Ryan.  I’d told Ryan that one of my biggest concerns was professional development for faculty and getting them over some of the immediate humps of alienation that traditional humanistic scholars feel when confronted with what amounts to an alien DH world.  I mentioned the fact that I  and one of my colleagues, David Pettegrew--who is himself much more versed in technical know-how than I am–went to a THATCamp and spent the first two or three hours feeling completely lost and at sea, unable to fully comprehend half the language that was being used or the tasks that we were being asked to implement. I mentioned to Ryan that I felt that I probably needed to have had a half of a semester of a coding class before I would have gotten everything out of the THATCamp that I should have gotten.  Although that improved as things went along and we got in to concrete projects, and I also found everyone very gracious and the atmosphere enthusiastic,  I was worried that my faculty who were only interested in investigating (and perhaps then only after my pleading) would be discouraged or uninterested in engaging with DH if a THATCamp was their first experience.

Ryan mentioned this in a tweet yesterday.

All-twitter-hell broke loose.

Well, not really.  In fact it was a really fascinating and intellectually complex conversation–one I wouldn’t have thought could happen via Twitter.  I won’t try to completely replicate that conversation here.  You could go to Ryan’s twitter feed and find the essentials for yourself.  It was clear, though, that Ryan’s tweet had touched what amounted to a raw digital nerve.  Some twitterers were flabbergasted that anyone would find a THATCamp too daunting or that it could ever be alienating.  Others assumed that the problem definitely must have been with me, that I was too shy to ask for help.  Ultimately the conversation turned to a pretty serious engagement with the question of whether there were genuinely insider and exclusive groups and hierarchies within DH.

As a “noob”–which I discovered in the course of the twitter conversation yesterday is what I am–I am here to say without a hint of condemnation, “Yes, yes, yes there are.”

For me, this is not a moral or even a political statement, though it was very clear to me that for many people in the conversation this was a moral or political concern.  To admit to hierarchies and exclusivity was  a betrayal of the collaborative and radically democratic spirit that many feel is at the heart of DH work.  I will say that these collaborative aspects are part of what most attracts me to what’s going on in DH–as little as I actually do know;  I see it as a superb fit for some of the commitments my school has to the public humanities and to public service more generally, besides moving students in to more collaborative learning environments that will be useful to them in the world they are entering.

However, any academic discourse that is imaginable, maybe any discourse that is imaginable at all, operates by exclusion and inclusion simply given the facts that there are those who know the language and those who do not, there are those who are literate in the language and those who are not, there are those who are fluent in the language and those who are not, and there are those who are creators in with and of the language and there are those who are not.  It is impossible for me to imagine how this could be otherwise.

The reason DH can be difficult and alienating for beginners like me is because we don’t know enough of the language to even know what to ask for. I will say I mused over the question of whether I had just been too shy to ask for help at the THATCamp.  Being a fainting violet is not really a quality that will get you terribly far in administration, so I doubt it, but it may be that I could have asked for more help.  The problem was, I felt so lost that I wasn’t entirely sure what kind of help to ask for.  This is a basic function of discourse, to understand the parameters of the language games you are playing, to know what questions to ask, what moves to make and when, and where to go for the vocabulary you need.  Its why you need consultants like Ryan, or teachers who are in the know.  Its the rationale for the title of my post referencing Gerald Graff’s Clueless in Academe.  DH is obviously a part of academe, even in its alt-academic forms, and it is increasingly central to academic work in the humanities, and there are an awful lot of people who are clueless about where to begin.

There is nothing morally or politically wrong with this or with being a part of an in group.  To say there is would be to say there is something morally or politically wrong with being alive.  Hyper-Calvinists aside, I don’t think this is a tenable position.

The problem, however, from an administrators point of view–and I speak in to this conversation primarily as an administrator who is trying to facilitate the work of others and promote the well-being of our students–is the pathways toward accessing the language and practices of this world aren’t always terribly clear.  Indeed, ironically, I think some of the laudable democratic ethos in DH work and culture may contribute to this obscurity.  Because a THATCamp–and so much other DH work–is so democratically organized, it means that one experience, conference or workshop may in fact really work well for rank beginners, while another may really require attendees to be a little more versed in the basics before attending.

For me as a person and as a thinker, that’s fine.  I actually look forward to going to another THATCamp someday, even if I am just as lost as I was the first time around. My tenure no longer depends upon it–which gives me a freedom my junior faculty do not have.

However, as an administrator, that democratic quality is a disaster as I consider what kinds of professional development efforts to try to support with my faculty.  I would not be able to tell whether a particular experience would be appropriate for a rank beginner who is hesitantly interested or at least willing to give this a try.  Alternatively, I wouldn’t be able to know ahead of time whether a particular experience would be appropriate for a more advanced colleague who might go and get an iteration of the basics she already knows.  My ability to manage my budgets in a responsible fashion is hampered by my inability to gauge what kinds of professional development experiences I should pursue or promote with my colleagues who are at very different places in their experience of and expertise in DH methodologies and practices.

The traditional life of a humanist academic is elitist in its own obvious ways with its own arcana and exclusionary practices. But the pathway toward access to its languages is fairly well marked, even if it is now increasingly travelled successfully by the very lucky very few.  I could tell junior faculty members 10 years ago that if they wanted to succeed at my college they needed to do three or four things, and I could outline how they should go about doing them.  I don’t sense that kind of pathway to DH work, yet, so while I am wanting mightily to get my faculty more involved with some of these efforts, I’m also aware that without a clearer path for their own professional development, I may be as likely to facilitate confusion as I am to promote professional development.

This problem may simply disappear as DH becomes more and more central to the humanist enterprise, but I suspect as it does become more and more central that the pathways to access will have to become more and more clearly marked.  This means the development of disciplinary (or quasi-disciplinary–I am aware of the angst over thinking of DH as a discipline) protocols and expectations, and as importantly the expected means by which those elements of professional life are effectively accessed by beginners.

This means the recognition of certain gateways and the appointment of their gatekeepers, which all smacks a little bit of hierarchy and exclusion.  However, while it’s true that roadmaps undemocratically dominate a landscape, they also get you where you need to go.  And while gateways mark a boundary, they also let you in.

What College Should Be: Andrew Delbanco’s Errand in to the Wilderness

I finished up Andrew Delbanco’s College:  What it Was, Is, and Should Be last night, swiping to the last location on my Kindle app just as I was finishing up my nightly effort to subdue the flesh on an exercise bike at the Y.  As you know, I’ve blogged a bit about about Delbanco and his investigations of college life a couple of times recently,  here, and here, and here.  Last one, I promise, but since I have actually finished the book I thought I ought to at least make a couple of summary comments.

First,  Delbanco is very good on analyzing and representing the ideal values of the college education as it existed in the past.  Especially, Delbano points out that our current discursive emphasis on an education for jobs–a rhetorical and imaginative virus that affects our president and our Tea Partiers alike–is a new phenomenon.  Or rather, what is new is that a concern with jobs and economic well-being was always leavened by and even tertiary to other values.  Colleges existed to create and shape a certain kind of person, not a certain kind of employee, and so their function was essentially moral and ethical.  Colleges further existed to create public servants, not individual entrepreneurs, people whose goals was fundamentally the service of the public good rather than pursuit of private enterprise.

For Delbanco, these emphases within College life have been all but excised , at least in the rhetoric of their public rationale.  I think he’s right about this in large degree.  My own experience at such colleges gives me some hope that all is not lost:  Messiah College where I work defines its mission as educating men and women toward maturity of intellect character and Christian faith for lives of service, leadership and reconciliation in church and society.  That is the robust language of human transformation and public service that Delbanco eulogizes, and I think by and large we put our money where our mouth in our programming.  At the same time, here as everywhere, prospective students and their parents often choose between us and other colleges on the basis of what they learn from our career center, and students have certainly been choosing majors primarily on the basis of their perceived job prospects rather than on the perception that college life is about the kinds of transformation that can occur.  It is much the same at most faith based institutions that I know of, and Delbanco does a good job of showing how the rhetoric of economic gain rather than public service or  personal transformation has come to dominate even our elite national liberal arts institutions.

Secondly, I think Delbanco does a good job of showing how the actual life of institutions–as opposed to their rhetoric–has never been one of realized pastoral ideals.  In relation to the conflict between the quest for economic gain and the search for personal transformation, Delbanco points out that this has been a long standing conflict in American higher education.

One way of coming at this question was suggested around a century ago by Max Weber, who, not long before Sinclair Lewis invented “Winnemac,” proposed a distinction between two “polar opposites of types of education.” The types he had in mind correspond closely to the terms “college” and “university” as I have been using them. The first, associated with religion, is “to aid the novice to acquire a ‘new soul’  .  .  .   and hence, to be reborn.” The second, associated with the bureaucratic structures of modern life, is to impart the kind of “specialized expert training” required for “administrative purposes— in the organization of public authorities, business offices, workshops, scientific or industrial laboratories,” as well as “disciplined armies.” 1 Many other serviceable terms could be substituted for Weber’s— knowledge versus skill; inspiration versus discipline; insight versus information; learning for its own sake versus learning for the sake of utility— but whatever terms we prefer, a good educational institution strives for both. “The two types do not stand opposed,” as Weber put it, “with no connections or transitions between them.” They coexist— or at least they should— in a dynamic relation.

Delbanco, Andrew (2012-03-22). College: What it Was, Is, and Should Be (Kindle Locations 1635-1645). Princeton University Press. Kindle Edition.

This particular passage encouraged me to some degree, if only because I feel this tension continuously as a dean of Humanities at a small school.  We are constantly asked to justify ourselves on the basis of the jobs or the security that we can provide and there seems to be no real room anymore for talking about the kinds of dramatic intellectual and moral transformation that occurs with some regularity as a student engages the great philosophical, literary, religious, and historical texts of the past, how much they have done for me in helping me overcome my own prejudices and ill-considered judgements, how they have helped to make me a better person than I would have been without them.  On the other hand, while I think the language of economic self-interest is ascendant and at the moment tipping the scales against the balance that Weber thought important, it is good to know that the tension between these tendencies has always been there, and that purity on either end would probably be unhealthy.  My own college defines itself as a college of the liberal and applied arts and sciences, building that tension in to its self-definition.  Where and how to find that balance is always the question.

I came away in the end being uncertain whether Delbanco’s book actually helped me answer this last question.  Delbanco’s book is best in answering the question of what college was.  As he gets in to an analysis of what college is he is better at showing anecdotally the kinds of things that are happening than providing and analysis of the massive social forces that have brought us to this point.  When it gets to the question of what college should be, I don’t think Delbanco provides a satisfactory answer.  Its clear that he believes we have lost the ethical and public service imperatives of an earlier rhetoric, however imperfectly those ideals were realized.  And to that degree it seems clear that he thinks we ought to return to those ideals.  However, there is no real road map forward , no real plan for how to achieve the values he desires, other than a few random allusions toward things like humanities programs that serve prison populations, or college policies that emphasize degree completion for the common person.  He calls for more collaboration with secondary schools.  All things I too would applaud or call for.

These are laudable instances, but hardly a plan for the kinds of problems that are facing institutions or facing the system of higher education as it exists in the present.  I felt in the end that Delbanco was more than a little like the Puritans whose educational ideals he admires.  The Puritans called for an errand in to the wilderness, but mostly clung pretty close to the coast, seeing the wilderness as dangerous and forbidding.  For Delbanco, the world of higher education is such a wilderness, a place roaring and full of devils, a place for the lost.  I didn’t see a plan here for emptying the forest of its demons, or sufficient directions for how and where to clear a path in the underbrush.

Is the decline of the Humanities responsible for Wall Street Corruption?

Andrew Delbanco’s view in a recent Huffington Post essay is “Yes”, at least to some indeterminate degree, though I admit that the title of his post “A Modest Proposal” gave me some pause given its Swiftian connotations:

What I do know is that at the elite universities from which investment firms such as Goldman Sachs recruit much of their talent, most students are no longer seeking a broad liberal education. They want, above all, marketable skills in growth fields such as information technology. They study science, where the intellectual action is. They sign up for economics and business majors as avenues to the kind of lucrative career Mr. Smith enjoyed. Much is to be gained from these choices, for both individuals and society. But something is also at risk. Students are losing a sense of how human beings grappled in the past with moral issues that challenge us in the present and will persist into the future. This is the shrinking province of what we call “the humanities.”

For the past twenty years, the percentage of students choosing to major in the humanities — in literature, philosophy, history, and the arts — has been declining at virtually all elite universities. This means, for instance, that fewer students encounter the concept of honor in Homer’s Iliad, or Kant’s idea of the “categorical imperative” — the principle that Mr. Smith thinks is out of favor at Goldman: that we must treat other people as ends in themselves rather than as means to our own satisfaction. Mr. Smith was careful to say that he was not aware of anything illegal going on. But few students these days read Herman Melville’s great novella, Billy Budd, about the difficult distinction between law and justice.

Correlation is not cause, and it’s impossible to prove a causal relation between what students study in college and how they behave in their post-college lives. But many of us who still teach the humanities believe that a liberal education can strengthen one’s sense of solidarity with other human beings — a prerequisite for living generously toward others. One of the striking discoveries to be gained from an education that includes some knowledge of the past is that certain fundamental questions persist over time and require every generation to answer them for itself.

via Andrew Delbanco: A Modest Proposal.

This is consonant with Delbanco’s thesis–expressed in his book College:  What it Was, Is, and Should Be–that education in college used to be about the education of the whole person but has gradually been emptied of the moral content of its originally religious more broadly civic vision, and the preprofessional and pecuniary imagination has become the dominant if not the sole rationale for pursuing an education. I am viscerally attracted to this kind of argument, so I offer a little critique rather than cheerleading.  First, while I do think its the case that an education firmly rooted in the humanities can provide for the kinds of deep moral reflection that forestalls a purely instrumentalist view of our fellow citizens–or should I say consumers–it’s also very evidently the case that people with a deep commitment to the arts and humanities descend into moral corruption as easily as anyone else.  The deeply felt anti-semitism of the dominant modernists would be one example, and the genteel and not so genteel racism of the Southern Agrarians would be another.  When Adorno said that there was no poetry after Auschwitz, he was only partly suggesting that the crimes of the 20th century were beyond the redemption of literature;  he also meant more broadly that the dream that literature and culture could save us was itself a symptom of our illness, not a solution to it.  Delbanco might be too subject to this particular dream, I think.

Secondly, I think that this analysis runs close to blaming college students for not majoring in or studying more in the humanities and is a little bit akin to blaming the victim–these young people have inherited the world we’ve given them, and we would do well to look at ourselves in the mirror and ask what kind of culture we’ve put in place that would make the frantic pursuit of economic gain in the putative name of economic security a sine qua non in the moral and imaginative lives of our children.

That having been said.  Yes, I do think the world–including the world of Wall Street–would be better if students took the time to read Billy Budd or Beloved, wedging it in somewhere between the work study jobs, appointments with debt counselors, and multiple extracurriculars and leadership conferences that are now a prerequisite for a job after college.

What does an education for democracy look like?

I’ve been reading a good bit lately about the importance of education for democracy, most recently via the new Patheos post from my colleague John Fea.  As is often the case, John roots his analysis of our current state of affairs in its comparison to the vision of the founding fathers in the early republic.  Broadly speaking, the narrative John sketches is that we have moved from an education for democracy to an education for utility (or for jobs).   Our contemporary discourse is focused almost exclusively on the purposes of education in procuring paying jobs for individuals and securing economic health for the nation.  Of this current state of affairs, John notes the following:

But is the kind of training necessary for a service-oriented capitalist economy to function the same kind of training necessary for a democracy to flourish? It would seem that the study of history, literature, philosophy, chemistry, politics, anthropology, biology, religion, rhetoric, and economics is essential for producing the kind of informed citizen necessary for a democracy to thrive. Democracy requires what the late Christopher Lasch called “the lost art of argument”—the ability to engage unfamiliar ideas and enter “imaginatively into our opponent’s arguments, if only for the purpose of refuting them.” The liberal arts teach this kind of civil dialogue. The founders knew what they were talking about.

Some of what John is saying is echoed in Andrew Delbanco’s book, which I discussed a couple of days ago and have made my way through a bit further.  The virtue of Delbanco’s book is to push John’s analysis even further in to the past, noting the high value that the Puritans put on education as a means of developing the whole person.  In other words, the writers of the early republic had inherited what was essentially a religious ideal.  We seek education fundamentally out of an ethical commitment to others and out of a religious commitment to a higher calling.

despite its history of misuse and abuse, there is something worth conserving in the claim, as Newman put it, that education “implies an action upon our mental nature, and the formation of a character.” 18 College, more than brain-training for this or that functional task, should be concerned with character— the attenuated modern word for what the founders of our first colleges would have called soul or heart. Although we may no longer agree on the attributes of virtue as codified in biblical commandments or, for that matter, in Enlightenment precepts (Jefferson thought the aim of education was to produce citizens capable of “temperate liberty”), students still come to college not yet fully formed as social beings, and may still be deterred from sheer self-interest toward a life of enlarged sympathy and civic responsibility.

Delbanco, Andrew (2012-03-22). College: What it Was, Is, and Should Be (Kindle Locations 733-739). Princeton University Press. Kindle Edition.

Delbanco argues that the uniquely American insight about a college education–a gift as unique and perhaps more important than jazz or Hollywood–is that this ideal of a transformative education is not limited to an elite but should in principle be available to all.  This is why the American system of general education at the tertiary level is nearly unique in the modern world.

The question, however, is whether this ideal has ever been realized in practice.  The answer is obviously no.  College attendance was in fact very limited until very recently, and the kind of education Jefferson and others imagined was primarily achieved through other means than a college education in the populace as a whole–in what we would now call high school or even earlier since even compulsory high school was a post-republican ideal.  Ironically, the very intense conflicts in the United States over the value of college and whether or not college should focus on liberal learning or professional preparation is precisely a consequence of the efforts toward its democratization.  The conflict between “practical” education for the masses and liberal education for the elite is a very long an old argument, one that has animated discussions about education throughout the twentieth century.  Think of the conflict between DuBois and Booker T. Washington  over what kind of education was most likely to secure freedom for the average AFrican American.

The more democratic that American education has become, the more the questions about what exactly we are preparing the average student for has been driven home. This is why both a liberal President like Barak Obama and conservative CEOs agree that what’s most important is education for a job.  Those of us in the liberal arts like John Fea and I disagree.  We show ourselves to be participants in a very old and long standing debate in American education, one as yet unresolved though proponents of a liberal education have been knocked to the mat pretty often lately.

Andrew Delbanco–What are the virtues of a college education?

I’ve begun reading Andrew Delbanco’s latest book, College, What It Was, Is, and Should Be, impressed by an essay in the Chronicle Review derived from the book.  I’ve only made my way through the first chapter, but there are a several things to note immediately.

First, Delbanco dances a little bit with question of what college was. He  shows how all of our current debates and lamentations about college life–students are too often debauched, professors teach too little and too poorly, and the college curriculum isn’t focused well enough on getting students jobs–are all of very long-standing, common to our public discourse as equally in 1776 as in 1976 and on to today.  At the same time he shows how in some very real ways colleges have already abandoned and are ever more quickly fleeing from ideals that they once embodied, however imperfectly.

For Delbanco, the genius of college–as opposed to the professionally oriented university–is primarily to be found in an ethical imperative rather than an economic motive.  It’s main value is to establish a kind of personhood that is necessary for citizenship.  It’s qualities include the following:

1. A skeptical discontent with the present, informed by a sense of the past.

2. The ability to make connections among seemingly disparate phenomena.

3. Appreciation of the natural world, enhanced by knowledge of science and the arts.

4. A willingness to imagine experience from perspectives other than one’s own.

5. A sense of ethical responsibility.

These habits of thought and feeling are hard to attain and harder to sustain. They cannot be derived from exclusive study of the humanities, the natural sciences, or the social sciences, and they cannot be fully developed solely by academic study, no matter how well “distributed” or “rounded.” It is absurd to imagine them as commodities to be purchased by and delivered to student consumers. Ultimately they make themselves known not in grades or examinations but in the way we live our lives.

Delbanco, Andrew (2012-03-22). College: What it Was, Is, and Should Be (Kindle Locations 138-148). Princeton University Press. Kindle Edition.

For Delbanco, these qualities are essential to the functioning of a healthy democracy.  He puts this most succinctly and eloquently, I thought, in his adaptation for the Chronicle Review, referencing Matthew Arnold and saying, “Knowledge of the past, in other words, helps citizens develop the capacity to think critically about the present–an indispensable attribute of a healthy democracy.”  Amen and a mane.

The problem, and Delbanco is, of course, aware of it, is that what college is, and is fast exclusively becoming, is a commodity that is purchased by and delivered to student customers.  The economic metaphors for college life are triumphant, and no more clearly so than in our discourse about whether a college education is “worth it.”  The question of whether a college education is “worth it” is posed and answered these days in almost exclusively monetary terms.  How much does it cost, and how much will you get for the investment?

Over and against this rather ruthless bottom line, Delbanco’s descriptions seem noble, but I’m a little afraid that it is so much tilting at windmills (I reserve judgement until I’ve actually finished the book).  Only today I was discussing these matters with several of my faculty who are going to be attending the conference at Wake Forest, Rethinking Success:  From the liberal arts to careers in the 21st century.  Our career development director described to me parents who come to her asking for job statistics for their children as they chose between our small Christian college and other more well-known universities.  The fundamental decisions are not related so much to the the quality of education we could provide, not the kind of transformative potential that her child might realize in an environment at Messiah College devoted to the development and integration of an intellectual, spiritual and ethical life, but whether in fact our graduates get jobs as readily and whether those jobs pay as much as her child’s other options.  The difficulty for a College less well known than the Ivies Delbanco focuses on, is to find a rhetoric and an educational program that holds up the flame of the education Delbanco imagines, while also speaking frankly and less idealistically to the ways in which that education can pay off in material ways.

It’s not that these are poor questions for parents to be asking;  its just that these questions are unrelated to the kinds of things Delbanco is saying College is for and that many of us have believed that it is for.  Delbanco, of course, is trying to intervene in useful way to alter the national discourse about what college ought to be about.  Without a shift in that discourse, its impossible to imagine College being for what Delbanco says it should be for, except somewhere in the hidden and secret recesses of the academic heart.

What could our educational system learn from Wegmans?

Higher education in general has been almost inveterately averse to the idea that they should take a cue or two from the world of business, seeing our own ideals of educational transformation as going well beyond the utilitarian emphases of the for-profit world and its emphases on the bottom-line.  I think this wariness is warranted, and my own sense is that education in the United States on both the secondary and tertiary levels is being severely damaged by an over-emphasis on pre-professionalism at the expense of comprehensive intellectual and imaginative development.

Nevertheless, I think our wariness of big business suffers from the abstraction of the singular noun.  “Business” is not one thing, but many things, and businesses in the plural can be quite unique and plural in their approach to their own markets, blending bottom-line success with larger cultural and social goals within the culture of their companies and beyond.  Especially, it seems to me, higher education could learn something from the way some businesses have sought to place a premium on higher levels of more informed service as well as the effort to provide higher quality products that in some ways create the need and desire that is necessary for their markets to work, rather than depending on discerning whatever it is we think that people want or markets want or governments want.

I’ve been running across several articles recently along the lines of this one concerning Wegmans:

“Our employees are our number one asset, period,” said Kevin Stickles, the company’s vice-president for human resources. “The first question you ask is: ‘Is this the best thing for the employee?’ That’s a totally different model.”

Yet the company is profitable. Its prices are low. And it is lauded for exemplary customer service.

“When you think about employees first, the bottom line is better,” Stickles argued. “We want our employees to extend the brand to our customers.”

The Wegmans model is simple. A happy, knowledgeable and superbly trained employee creates a better experience for customers. Extraordinary service builds tremendous loyalty.

In a slightly different vein, I think Apple’s attention to providing the highest quality services to customers has paid off as well:

Part of the problem facing the non-Apples of the world is historical baggage. Big phone makers, such as HTC and Samsung, were never computing experts. As for PC makers, in the 1980s and 1990s, when Intel and Microsoft ruled, they had little choice but to focus on cutting costs to eke out a profit after paying the bill for those Pentium chips and Windows licenses.

Kerry Chrapliwy, a former executive in HP’s PC group, says that if a product did not turn into a blockbuster overnight at HP or Dell, it was often killed. “We were always fighting the philosophy at HP of, ‘How do I get this product to market at the lowest possible cost to the highest volume of people?’ There was not enough focus on delivering the right experience to people.”

Apple, by contrast, “had a worldview that said, ‘We’ll suck it up for three or four years and make it happen,’ ” said Roger McNamee, a co-founder of technology investment firm Elevation Partners.

I think both of these are examples of businesses that have succeeded in significant part because they worked in ways that were counter to the tendency in “business” to cut first and ask questions later–whether the cuts came in the benefits of employees, cutting employees, or cutting in to the quality of life of employees (by, say, attempting to deliver more services at the same price by stacking more work in to the lives of existing employees), or by cutting the quality or quantity of services delivered.  The brand of Wegmans and Apple alike is such that it has generated tremendous customer  appreciation and loyalty even when and if people have to pay more for those services and those products.

Our educational system is a different animal, to be sure.  Yet I still wonder whether the assault on secondary teachers and on faculty that is so pervasive in our political culture is really a prescription for educational success.  What if, in fact, we created an environment in which higher levels of performance by teachers was the result of educational environments that placed investment in teachers as job one, and investment in unique and creative educational product (rather than the production of students able to perform on standardized tests) as job one A?

And what would be the trade-off required of teachers or professors in creating that environment?  What if the price were something like loyalty to an institution and its mission and its immediate students rather than the more abstract loyalty that one has to one’s discipline or intellectual interests?

Humanities and the workplace: or, bodysurfing the Tsunami.

As I suggested in my last post on the demise of Borders, book lovers have lived in an eternal tension between the transcendent ideals their reading often fosters and the commercial realities upon which widespread literacy has depended. The same tension is broadly evident in the Humanities response to professional programs or just more broadly the question of career preparation. We are not wrong to say that an education in history or English is much more than career preparation; nor are we wrong to insist that a college education has to be about much more than pre-professional training. (Not least because most college graduates end up doing things a long distance from their original preparation, and we ought to see that humanities in combination with other knowledges in arts and sciences is at least as good at preparing students for the twists and turns of their eventual career, and perhaps even better, than fields focused on narrower practical preparations

However we are absolutely wrong to assume that questions of career are extraneous or ought to be secondary to our students or our thinking about how we approach curricula.

Daniel Everett, dean of Arts and sciences at Bentley University offers a provocative refection on the need to integrate humanities in to professional education. According to Everett

“Programs that take in students without proper concern for their future or provision for post-graduate opportunities — how they can use what they have learned in meaningful work — need to think about the ethics of their situation. Students no longer come mainly from the leisured classes that were prominent at the founding of higher education. Today they need to find gainful employment in which to apply all the substantive things they learn in college. Majors that give no thought to that small detail seem to assume that since the humanities are good for you, the financial commitment and apprenticeship between student and teacher is fully justified. But in these cases, the numbers of students benefit the faculty and particular programs arguably more than they benefit the students themselves. This is a Ponzi scheme. Q.E.D.”

These are harsh words, but worth considering. I tend to not like Bentley’s particular solutions to the degree that they reduce the humanities to an enriching complement to the important business of, well, business. However, I do think we need to think of new ways of creating our majors that will prepare students for the realities of 21st century employment. Majors that allowed for concentrations in digital humanities would prepare students to engage the changing nature of our disciplines while also gaining technical skills that could serve them well in business. New joint programs with the sciences like those found in medical humanities programs could prepare students in new ways for work in the health care industry. Everett warns of what may happen of humanities programs don’t creatively remake themselves to meet the changing needs of our contemporary world:

“If, like me, you believe that the humanities do have problems to solve, I hope you agree that they are not going to be solved by lamenting the change in culture and exhorting folks to get back on course. That’s like holding your finger up to stop a tidal wave. Thinking like this could mean that new buildings dedicated to the humanities will wind up as mausoleums for the mighty dead rather than as centers of engagement with modern culture and the building of futures in contemporary society.”

Again, I don’t like all of the particular responses Everett has advocated, but I do agree that there is a problem to be addressed that continued proclamations about transferable skills is unlikely to solve. What is sometimes called the applied humanities may be a way of riding the wave rather than being drowned by it.